Global freight Forwarding
-TRACKDOQ-
Customer Portal (IT-LDS)
TRACKDOQ provides real-time shipment visibility, exception updates and central document access for ocean, air and road forwarding.
One portal for visibility and documentation
TRACKDOQ is LOGIX’ Freight Forwarding portal for shippers, running multimodal flows, who need consistent visibility, reliable data and structured document control. It brings milestones, exceptions and logistics documents together in one environment, so operations, procurement and compliance teams work from the same source of truth.
What your portal provides
Online supply chain management
Online management and control of your product logistics
Shipment-level and flow-level oversight
Optional reporting and dashboards aligned to your internal requirements
Business benefits
Online track and control
Your logistics benefits:
Real-time supply chain management
Distribution insight and optimisation
Configurable views by lane, customer, site or shipment type
TrackDog features
✔ Dashboard
✔ Inbound
Boost efficiency and reduce costs
Your cost benefits:
Automation that reduces manual follow-up and repetitive tasks
Monitor and manage cost drivers (exceptions, dwell, rework indicators)
Support inventory planning with better flow predictability
✔ Reports
✔ Track & Trace
Document management
Full insight into logistics documents and shipment information
Centralised access to files (transport documents, commercial documents where applicable)
Structured file history to support audits and internal review
All your documents at hand
Your data benefits:
Real-time data and insights
Configurable reporting and export options
Improved internal alignment through one source of truth
✔ Calendar
✔ Outbound
✔ Stockmanagement
✔ Warehouse
Real-time Track and Trace
Milestone visibility across modes and handovers
Exception alerts and status changes that matter
Lane and flow overview for active and completed shipments
Typical forwarding use cases
End-to-end visibility for ocean, air and road forwarding flows
Monitoring of cut-offs, departures, arrivals and delivery milestones
Exception tracking for events such as rollovers, flight changes, holds and missed appointments
Central document access for transport documents and supporting files
Periodic performance review by lane or flow when reporting scope is agreed
Implementation and access
Portal access is configured to your forwarding scope and data requirements. We align upfront:
User roles and permissions
Which milestones and documents are visible
Reporting cadence and KPI definitions where required
Escalation path and support contacts
Data, security and governance
Trackdog supports structured access and traceability to match enterprise governance requirements:
Role-based access management
Traceable file history and user actions
Standard data set and templates for recurring flows
Request portal access or a short walkthrough
Share your lanes, scope and reporting requirements. We will confirm the setup, user roles and implementation steps.
Minimum input:
Modes in scope (ocean, air, road) and key lanes
Volume profile and shipment frequency
Stakeholders and roles (operations, procurement, compliance)
Reporting needs (dashboards, exports, cadence)