TRACKDOQ:
Real-time track & trace,
in one portal

Every shipment, every milestone, every document, ..in one place

TRACKDOQ is LOGIX’s own customer portal, built to give shippers one reliable view of their cargo. Live milestones, exceptions and shipment documents sit in a single environment, so your operations, procurement and compliance teams always work from the same source of truth.

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Laptop and smartphone displaying a logistics management software interface with shipment tracking, charts, and data tables.
Logo of

One portal for visibility and documentation

Most shippers piece shipment status together from emails, WhatsApp messages and phone calls, while the paperwork lives somewhere else entirely. TRACKDOQ replaces that with one login: live milestones, exception alerts and the underlying documents, organised by shipment and available to everyone on your team who needs them.

What your portal provides

Real-time Track and Trace

  • Milestone visibility across modes and handovers

  • Exception alerts and status changes that matter

  • Lane and flow overview for active and completed shipments

Online supply chain management

  • Online management and control of your product logistics

  • Shipment-level and flow-level oversight

  • Optional reporting and dashboards aligned to your internal requirements

Document
management

  • Full insight into logistics documents and shipment information

  • Centralised access to files (transport documents, commercial documents where applicable)

  • Structured file history to support audits and internal review

Inside TRACKDOQ

Live dashboard: every active shipment at a glance

A maritime shipping tracking dashboard displaying shipment details, statuses, and a world map with shipping routes from Rotterdam to Singapore.
Software dashboard with options for tank container, packed materials, and reports. Displays stock and distribution data for base oil and chemical compounds, including timelines and graphs.

Track & trace map: milestones and location, per shipment

Digital dashboard with maps, graphs, and data tables related to shipment tracking and logistics, including route maps, time progress charts, and shipment details.

Typical use cases

  • Site deliveries for industrial projects in UAE/Saudi

  • ISO tank milestone visibility and depot interface reporting

  • Multi-stakeholder coordination (shipper, operator, depot, terminal, consignee)

  • Audit-ready document retrieval (customs, releases, transport docs)

A large cargo ship carrying multicolored shipping containers is sailing through the ocean, with digital graphical elements overlaid, including icons and a world map outline, suggesting global shipping and logistics.

Implementation and access

Access is set up based on scope and data requirements.
We align:

  • User roles and permissions

  • What milestones and documents are visible

  • Reporting cadence and KPI definitions (if required)

  • Escalation and support contacts

A digital illustration of a highway with cars and trucks, overlaid with network connections and glowing lights, representing technology and connectivity.

Data, security and governance

The portal supports structured access and traceability. Governance can include:

  • Role-based access

  • Traceable file history and user actions

  • Standard data sets and templates for recurring flows

Person using a stylus on a digital map with location markers and interconnected lines, cityscape at night in the background.

Request portal access or a short demo

Share your lanes, scope and reporting requirements. We will confirm the setup, access roles and implementation steps.

Or contact us directly:

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