Global freight Forwarding

Cargo Insurance

Cargo insurance arranged as part of your LOGIX forwarding scope, with clear coverage terms, documented placement and structured claim support.

Cargo Insurance aligned to your forwarding scope

In professional logistics, cargo insurance is a risk management decision. LOGIX can arrange cargo insurance aligned to your transport plan and Incoterms responsibilities, so coverage is in place before handover and documentation remains complete and audit-ready.

What we deliver

We arrange cargo insurance as an add-on to your shipment scope. Based on the commodity, routing, packaging and value, we support selection of appropriate coverage terms and ensure placement is documented in the shipment file. If an incident occurs, we support the claims process with structured documentation and coordination with insurers and survey parties where applicable.

Key capabilities

Coverage aligned to your scope

Shipment-level coverage arranged on request
Alignment with Incoterms and responsibility split
Scope confirmed upfront, including insured value basis where applicable

Documented placement

Policy or certificate documentation captured in the shipment file
Clear record of coverage terms and key conditions
Integration with forwarding documents and operational milestones

Operating model

Our role is practical: clear scope, clear conditions, and a file that supports finance, compliance and risk stakeholders.

Support for risk and governance

Structured information required for internal approvals
Repeatable setup for recurring flows where needed
Documentation discipline to support audits and internal review

Claim support when incidents occur

Guidance on immediate actions to protect claim position
Support collecting evidence and required documentation
Coordination with survey and insurer processes where applicable

Coverage request and scope confirmation
We confirm shipment details, insured value basis, requested coverage level and responsibilities.
Placement and documentation
Coverage is arranged and documented before cargo handover, aligned to the shipment plan.
Execution alignment
Insurance documentation remains available throughout transport, with traceable file history.
Claims support (if required)
If an incident occurs, we support the process with structured documentation and coordination.

Coverage scope and Incoterms alignment

We align insurance to your forwarding scope and confirm responsibilities and handovers before execution.

Typical alignment items:

Mode and routing in scope (ocean, air, road)
Incoterms and responsibility split
Insured value basis and currency
Commodity description and packaging method
Any special requirements, conditions or exclusions to be considered

Placement documentation and file discipline

Coverage placement is documented and stored centrally, aligned to the shipment file and your internal governance.

Included:

Insurance certificate or policy documentation
Clear references to shipment, booking and order identifiers
Traceable record of key terms and conditions
Document availability for finance, compliance and audit requests

Incident response and claims support

If incidents occur, timelines and documentation quality matter. We support a structured claims workflow.

Typically required:

Incident report and timeline of events
Photos, statements and supporting transport records
Relevant shipping and handling documentation
Evidence of value and packing condition where applicable
Survey coordination where required

Track & Trace

TRACKDOQ Customer Portal for milestones, exceptions and documents.

TRACKDOQ Customer Portal for milestones, exceptions and documents.
TRACKDOQ provides milestone visibility and central document access for forwarding shipments, including insurance certificates where applicable, with traceable file history.

Learn more:

TRACKDOQ - Customer Portal (IT-LDS) →